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FAQ
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What should I do if my cat gets sick when you are closed?If you feel the issue is an emergency and can’t wait until we reopen, please contact one of the 24-hour emergency veterinary hospitals in the area. A few that we work with on a regular basis are: Eastern PA Veterinary Medical Center, Allentown – 610-904-1776 Valley Central Vet Referral and ER Center, Whitehall – 610-435-1553 Metropolitan Veterinary Associates, Norristown – 610-666-1050 Hickory Vet and Specialty Hospital, Plymouth Meeting – 610-828-3054 Veterinary Referral Center, Malvern – 610-647-2950
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What type of payment options do you offer?Payment is due at time of service. We accept Cash, Check, Visa, Mastercard, Discover and American Express. In addition, we accept All Pet Card, CareCredit and Scratchpay.
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Do you accept pet insurance?Yes! Not only do we accept pet insurance, we also highly recommend that anyone who doesn't have pet insurance checks out Pawlicy Advisor to learn if its right for them.
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What hours are you open?Monday - Wednesday - Friday
7:30am to 6:00pm ​ Tuesday - Thursday
8:00am to 6:00pm Saturday 9:00am to 1:00pm
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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